XADM: NDR Generated for Wrong Recipients

ID: Q220882

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

If you send a message to a distribution list (DL) and some of the members on the DL have full mailboxes because of information store storage limits, a non-delivery report (NDR) may be generated for the wrong recipients. This problem may occur if the DL contains more than approximately 400 members. The NDR returned to the sender may be similar to the following:

The recipient was unable to take delivery of the message.
The MTS-ID of the original message is MTS-ID
MSEXCH:MSExchangeMTA:SiteName:SERVERNAME

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Information Store

File name	Version
Mdbmsg.dll	5.5.2558
Store.exe	5.5.2558

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Additional query words: Error incorrect 000004DD Recipient

Keywords : exc55 EXC55SP3Fix
Version : winnt:5.5
Platform : winnt
Issue type : kbbug