XWEB: "There Were Problems Sending The Item" Saving Contact in Outlook Web Access

• Microsoft Outlook Web Access, version 5.5 Service Packs 1, 2

SYMPTOMS

When you use the Outlook Web Access (OWA) client to access your Contact folder and attempt to save a new contact, the following error message may occur:

There were problems sending the item. Your server may have been temporarily unavailable or you may not have permissions to send or change the item. Try again or cancel.

CAUSE

Selecting the Use Microsoft Schedule Plus as my Primary Calendar option will cause this behavior to occur.

WORKAROUND

Access the Contacts folder using a standard Outlook client, or use the Outlook Calendar rather than Schedule+ as your primary calendar.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords :
Version : WINDOWS:5.5
Platform : WINDOWS
Issue type : kbbug