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SYMPTOMSRevisable Text Format (RFT) documents that are saved in "Fixed" format will be unreadable when sent to Exchange Server by means of the OV/VM (PROFS) Connector. CAUSEThis is because the OV/VM (PROFS) Connector incorrectly assumes that all RFT documents are in "Variable" format. RESOLUTIONTo resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base: Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service PackThe English version of this fix should have the following file attributes or later: Component: OV/VM (PROFS) Connector
STATUSMicrosoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3. MORE INFORMATIONIf an RFT document is transferred from a personal computer into CMS and saved with RECFM of Variable on the CMS minidisk, stored in the OV/VM document database, and then sent to an Exchange Server mailbox, the document will be translated correctly. But if the RFT document is saved with RECFM of Fixed, then the document is unreadable when sent to an Exchange Server mailbox. Additional query words: RFT;document;conversion problem
Keywords : exc55 EXC55SP3Fix |
Last Reviewed: September 28, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |