XFOR: Notes Connector Is Unable to Handle Meeting Request from Schedule+ 1.0

ID: Q221840


The information in this article applies to:
  • Microsoft Exchange Server, version 5.5


SYMPTOMS

Users of Schedule+ 1.0 are unable to send meeting requests to a Lotus Notes user over the Exchange Notes Connector. The following error message may be found in the Exchange Notes Connector Administrator's log viewer:

1999/02/03 17:26:49- LME-NOTES-MEXNTS(01cf) 1 08217:Message is looping, returning non-delivery report to sender. Message ID: c=US;a=
The message is moved to the Bad Mail folder and stays there.


CAUSE

The Schedule+ 1.0 meeting requests do not have a Global Unique ID (GUID) associated with them and, therefore, the Exchange Notes Connector does not know how to handle them.


RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:

Component: Exchange Notes Connector

File name Version
Lsmexhc.dll 5.5.2572.0


STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.


MORE INFORMATION

The exchange of meeting requests from Schedule+ 1.0 to Lotus Notes through the Exchange Notes Connector is not a supported feature of the product. However, these Schedule+ 1.0 meeting requests are converted to a text note and passed on to the designated Notes recipient, but the meeting information does not remain intact.

Additional query words:

Keywords : exc55 EXC55SP3Fix
Version : winnt:5.5
Platform : winnt
Issue type : kbbug


Last Reviewed: September 28, 1999
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