XFOR: OV/VM (PROFS) Connector Stuck in Endless Loop

ID: Q221929

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

The OV/VM (PROFS) Connector may fail to correctly parse a message sent from the host to an Exchange recipient resulting in an endless loop. This will result in a mail backlog on the host system.

CAUSE

The OV/VM(PROFS) Connector received an unexpected End of File (EOF) condition while processing a message, which resulted in the endless loop.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: OV/VM (PROFS) Connector

File name	Version
Lsvmhc.dll	5.5.2568.0

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

MORE INFORMATION

Specifically, the LS-PROFS-VMDIA process goes into an endless loop.

Additional query words: endless loop;PROFS;NJE

Keywords : exc55 EXC55SP3Fix
Version : winnt:5.5
Platform : winnt
Issue type : kbbug