XADM: Cannot Use Administrator Program to Modify Database Paths on Clustered Server

• Microsoft Exchange Server, version 5.5

SYMPTOMS

If you use the Microsoft Exchange Server Administrator program to view the properties of an Exchange Server computer in a clustered environment, and you click the Database Paths tab, and then modify the location of one of the objects in the list, the object is not moved successfully. The associated services are stopped, the folder is moved, and then the services are restarted, but the registry is not updated correctly.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

WORKAROUND

To prevent this problem from occurring when you modify the database paths for an Exchange Server computer in a clustered environment, use the Performance Optimizer program to modify the paths instead of the Administrator program.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server version 5.5 Service Pack 3.

Additional query words: clustered cluster server

Keywords : exc55 EXC55SP3Fix
Version : winnt:5.5
Platform : winnt
Issue type : kbbug