XCLN: Error When Adding Mailboxes to Profile

ID: Q222914

The information in this article applies to:

Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0
Microsoft Exchange Windows NT client, versions 4.0, 5.0
Microsoft Outlook Windows 95/98 client, versions 8.0, 8.01, 8.02, 8.03, 8.5
Microsoft Outlook Windows NT client, versions 8.0, 8.01, 8.02, 8.03, 8.5

SYMPTOMS

When you add mailboxes to open in the User profile, you receive the following error message when you click Apply or OK.

The action could not be completed. The action could not be completed.

CAUSE

The Mapisvc.inf file has either been modified or is missing.

RESOLUTION

Replace the Mapisvc.inf file with an original unmodified file or add the following section:


[EMSDelegate]
PR_PROVIDER_DISPLAY=Microsoft Exchange Message Store
PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
PR_PROVIDER_DLL_NAME=EMSMDB.DLL
PR_RESOURCE_FLAGS=STATUS_NO_DEFAULT_STORE
660A0003=02000000
34140102=9eb4770074e411ce8c5e00aa004254e2
66090003=0C000000

Additional query words:

Keywords :
Version : WINDOWS:4.0,5.0,8.0,8.01,8.02,8.03,8.5
Platform : WINDOWS
Issue type : kbprb