XADM: OOF Messages Received Even When OOF Option is Disabled

• Microsoft Exchange Server, version 5.5

SYMPTOMS

When you send mail to a mailbox which may have the Out of Office notification enabled or disabled, one or more of the following symptoms may be experienced:

• An Out of Office message is received for every message sent to the mailbox.



• Multiple Out of Office messages are received when sending mail to the mailbox.



• An Out of Office message is received regardless of the current setting of Out of Office notification.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

MORE INFORMATION

In addition to obtaining the file listed above, the following steps must be performed to correct the problem:

1. From within the Microsoft Exchange Server Administrator program, select the mailbox currently experiencing the problems outlined above.



2. On the Tools menu, click Clean Mailbox.



3. Select Custom Message type.



4. In the Custom Message Type field, type OOFRULES.



5. Select OK.

Additional query words:

Keywords : exc55 EXC55SP3Fix
Version : winnt:5.5
Platform : winnt
Issue type : kbbug