XADM: Error c1037996 Installing Exchange Server 5.5 on Microsoft Cluster Server

• Microsoft Exchange Server, version 5.5

SYMPTOMS

If you run the Microsoft Exchange Server 5.5 Setup program on a Microsoft Cluster Server for the first node, you may receive the following error message:

Setup has detected that you are not running a set of Windows NT related fixes required for clustering to work with Microsoft Exchange Server.

Microsoft Exchange Server Setup ID no: c1037996

CAUSE

You need additional Microsoft Windows NT files to support Exchange Server on a Microsoft Cluster Server.

WORKAROUND

To workaround this issue perform one of the following:

• Apply the set of Windows NT post-Service Pack 3 (English) fixes for Microsoft Cluster Server from the following FTP location:

  ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/hotfixes-postSP3/roll-up/cluster/

  -or-



• Apply Windows NT Service Pack 4 from the following FTP location:




ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/ussp4

Additional query words: MSCS, clustering

Keywords : exc55
Version : winnt:5.5
Platform : winnt
Issue type : kbprb