XWEB: OWA Crash in CDOHTML!CTableView::IsSameAs

ID: Q226328

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

After you apply Service Pack 2 for Microsoft Exchange Server 5.5, Outlook Web Access (OWA) may stop and produce the following Drwtsn32.log:


Application exception occurred:
           App: Inetinfo.DBG (pid=333)
           When: 4/8/1997 @ 15:27:56.295
           Exception number: c0000005 (access violation)

CAUSE

OWA stops responding (crashes) trying to render a custom view.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: OWA

File name	Version
Cdohtml.dll	5.5.2585.0

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5 Service Pack 2. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

MORE INFORMATION

The stack trace created will appear as:


FramePtr  RetAddr   Param1   Param2   Param3   Function Name<BR/>
06b9f9b4  0532f9b8  00000000 766f6094 057c92d0 CDOHTML!CTableView::IsSameAs+0x97({...})<BR/>
06b9f9e8  7676562f  057c92d0 0000004c 00000004 CDOHTML!??1type_info@@UAE@XZ+0x14c4<BR/>
06b9fa78  052de282  00167724 057c92d0 0000013d 0x7676562f<BR/>
06b9faa4  05300ab7  057c92d0 0000013d 6b641458 CDOHTML!CComTypeInfoHolder::Invoke+0x52({...})<BR/>
06b9facc  6b60d1e1  057c92d0 0000013d 6b641458 CDOHTML!Invoke+0x37({...})<BR/>
06b9fb54  6b60d42f  04b05c60 057c92d0 0000013d VBSCRIPT!InvokeDispatch+0x145<BR/>
06b9fb78  6b603d8e  04b05c60 057c92d0 0000013d VBSCRIPT!InvokeByName+0x41<BR/>
0697e994  00610053  0065006d 00730041 00000000 VBSCRIPT!CScriptRuntime::Run+0x17bc<BR/>

Additional query words:

Keywords : exc55 EXC55SP3Fix
Version : winnt:5.5
Platform : winnt
Issue type : kbbug