XFOR: Connector for Lotus Notes Access Violation in Lsmexout Process

ID: Q226329

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

When you are running the Exchange Notes Connector for Lotus Notes, the Lsmexout process may stop. When this occurs, you receive an access violation error message. This behavior occurs if the Connector program tries to export a message from Microsoft Exchange Server to Lotus Notes, and the e-mail address of one of the message recipients is more than 383 characters in length. Usually, a message recipient is not this large, but may be because of some other previous processing failure that is possibly outside the scope of Microsoft Exchange Server.

CAUSE

This problem occurs because additional checks have been added to determine the length of a message recipient's e-mail address before attempting to convert it.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Exchange Notes Connector

File name	Version
Lsmexif.dll	5.5.2587.0

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Additional query words: accvio

Keywords : exc55 EXC55SP3Fix
Version : winnt:5.5
Platform : winnt
Issue type : kbbug