XFOR: The cc:Mail Connector May not Deliver Some Messages with Attachments

ID: Q227142

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

When sending a message from Exchange Server to Lotus cc:Mail with an attachment, the Exchange Connector for Lotus cc:Mail may not deliver the message and sends a non-delivery report (NDR) with the following reason code:

Unable to deliver the message due to a communications failure.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Information Store

File name	Version
Store.exe	5.5.2591.0
Mdbmsg.dll	5.5.2591.0
Gapi32.dll	5.5.2591.0

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Additional query words:

Keywords : exc55 EXC55SP3Fix
Version : winnt:5.5
Platform : winnt
Issue type : kbbug