XFOR: Lotus cc:Mail Migration Fails when PO Name Contains Non-AlphaNumeric Characters

ID: Q229314

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

When attempting to migrate a Lotus cc:Mail Post Office using the Microsoft Exchange Migration Wizard, messages are not migrated properly and the following error message is visible in Event Viewer:

EventID: 1004
Source: MSExchangeMig
Description:
ccMail Export.exe error exporting user 'username' bad parameters on the command line. Error with call to the ms-dos version of cc:mailexport.exe. See document 'Migrating from lotus ccmail' for more information about Command line 'export /P ******** /BATCH /N "username" /Dpath of ccdata directory /DATE /1 /files /macbin2 /itemsize /folder /msgs /all /atc:\temp\s5k.2

CAUSE

The Lotus cc:Mail Post Office name contains one or more non-alphanumeric characters. Microsoft Exchange Migration Wizard uses the name of the Lotus cc:Mail Post Office when creating a directory to hold migration files. Because some non-alphanumeric characters are valid under Win32 naming conventions, but invalid under standard 16-bit naming conventions, Lotus cc:Mail Import.exe and Export.exe utilities are unable to access the directory created using the Lotus cc:Mail Post Office name.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Migration

File name	Version
Mlmig32.dll	5.5.2606.0

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Additional query words:

Keywords : exc55 EXC55SP3Fix
Version : winnt:5.5
Platform : winnt
Issue type : kbbug