XWEB: Inetinfo.exe Stops Running During Anonymous MAPI Logon Process

ID: Q229729

The information in this article applies to:

Microsoft Outlook Web Access, version 5.5

SYMPTOMS

Inetinfo.exe may stop running when Outlook Web Access attempts to establish an anonymous Messaging Application Programming Interface (MAPI) connection to the directory.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook Web Access version 5.5.
This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Additional query words: log on

Keywords : EXC55SP3Fix
Version : WINDOWS:5.5
Platform : WINDOWS
Issue type : kbbug