XCLN: Cannot Check Attendee Availability for Scheduled Meeting from the Resource Calendar

• Microsoft Outlook Windows NT client, versions 8.0, 8.01, 8.02, 8.03, 8.04, 8.5

SYMPTOMS

When you use Resource accounts and delegates, you cannot check the availability of attendees for a scheduled meeting from within the Resource Calendar.

MORE INFORMATION

The attendee list that you see when opening a meeting request is built from the recipients of the message. The To recipients of the message are considered the "Required" attendees and the Cc recipients are the "Optional" attendees.

In the case of the delegate, meeting requests are forwarded by a server rule from the resource mailbox to the delegate mailbox. As with any forwarded message, the original recipients of the message are not retained, so that information is lost. Outlook 97 avoided this by storing the names of the original recipients in the meeting request, and these names are displayed in the meeting attendee list. However in Outlook 98, the delegate receives only the attendee names and not all the information normally available for a message recipient, so the delegate is unable to look up the attendees' free/busy times.

Additional query words:

Keywords :
Version : WINDOWS:8.0,8.01,8.02,8.03,8.04,8.5
Platform : WINDOWS
Issue type : kbprb