XADM: How to Make Mailbox Cleanup Agent a Dependant Service

ID: Q230042

The information in this article applies to:

Microsoft Exchange Server, version 5.5
Microsoft Exchange Server, version 5.5 Service Packs 1, 2

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SUMMARY

Mailbox Cleanup Agent (MBClean) installs as a manually starting service. If it is set as an automatically starting service, it may fail to start during reboot because the Microsoft Exchange information store service has not started. This is because MBClean has no dependencies set and attempts to start before the Microsoft Exchange information store service.

MORE INFORMATION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

To set the MBClean service as a dependant service on the information store service, add the following registry entry:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeMCA

Value: DependOnService
DataType: REG_MULTI_SZ
Data: MSExchangeIS

This will make the MBClean service dependant on the Microsoft Exchange information store service, forcing the MBClean service to wait for the information store service to start before starting itself.

Additional query words: MCA

Keywords :
Version : winnt:5.5
Platform : winnt
Issue type : kbhowto