XFOR: Exchange Notes Connector Installation Failure

ID: Q230251

The information in this article applies to:
  • Microsoft Exchange Server, version 5.5
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you install the Microsoft Exchange Connector for Lotus Notes, the installation may fail, and the following error message may be displayed:

Could not open file E:\Program Files\Exchange\Connect\Exchconn\Setup\LMEISTAT.TXT to check return code of LME utility. Setup cannot continue.
The actual path may vary.


CAUSE

Exchange Server is installed to a path with a space character in it. By default, Exchange Server is installed to the Exchsrvr folder located on a certain drive. You can configure the Setup program to install Exchange Server to a different path. However, if the path name includes a space character (" "), for example, C:\Exchange Server, the Exchange Connector for Lotus Notes cannot be properly installed.


WORKAROUND

To work around this problem you need to edit the registry:

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

  1. Stop all Exchange Server services.


  2. Create a new folder to install the Exchange Connector for Lotus Notes, for example, E:\Exchsrvr.


  3. Go to the following registry key:
    HKEY_LOCALMACHINE\Software\Microsoft\Exchange\Setup
    If a sub tree Exchconn exists, delete it.


  4. Go to the following registry key:
    \HKEY_LOCALMACHINE\Software\Microsoft\Exchange\Setup\Services
    This key points to your existing Exchange Server path. Write down the current value. Change this value to the folder that you created in step 2.


  5. Run the Exchange Connector for Lotus Notes again.


  6. Revert the registry key in step 4 to the original value.


  7. Restart all of the Exchange Server services.


Additional query words: GroupWise

Keywords : exc55
Version : winnt:5.5
Platform : winnt
Issue type : kbprb


Last Reviewed: November 30, 1999
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