XCON: MIME Messages Sent Using Outlook Express Receive an NDR

ID: Q231799

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

An originator who sends a MIME message with Outlook Express through an administrative management domain (ADMD) to an Exchange Server 5.5 SP1 computer receives a non-delivery report (NDR). The following events are also logged in the application event log:

Event ID: 290
Type: Warning
Description: NDR generated, reason code unable-to-transfer and diagnostic code content-syntax-error.

Event ID: 62
Type: Warning
Description: A delivery failure occurred to the message...

Event ID: 210
Type: Warning
Description: Content conversion from 56010A01 (P2-88) to 2A864886F7140501 (MDBEF).

CAUSE

This behavior is due to problems in the way that Exchange Server handles general text body parts.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Message Transfer Agent (MTA)

File name	Version
Address.dll	5.5.2590.0
Dbserver.sch	N/A
Dcprods.cat	N/A
Ems_rid.dll	5.5.2590.0
Emsmta.exe	5.5.2590.0
Info4log.cfg	N/A
Infoblog.cfg	N/A
Infodlog.cfg	N/A
Infollog.cfg	N/A
Infoplog.cfg	N/A
Infotlog.cfg	N/A
Mmiext.dll	5.5.2590.0
Mtacheck.exe	5.5.2590.0
Mtamsg.dll	5.5.2590.0
P2.xv2	N/A
X400om.dll	5.5.2590.0
X400omv1.dll	5.5.2590.0

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Additional query words:

Keywords : exc55 EXC55SP3Fix
Version : winnt:5.5
Platform : winnt
Issue type : kbbug