XFOR: Information Store Does Not Recognize Double Angle Brackets Correctly

ID: Q232384

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

When you send a text/enriched message (a message that has a content type of text/enriched) through an Exchange Server computer, the information store uses an incorrect tag in the RTF header. This may cause your e-mail client to recognize angle brackets (<>) as HTML tags. If the message contains angle brackets, it may not be displayed correctly in the e-mail client.

For instance, text/enriched mail whose body is "This is <<test>", is delivered. Outlook 98 mail viewer shows only "This is ".

CAUSE

More specifically, the header includes the \fromhtml1 tag, which apparently tells the e-mail client that the message is formatted in HTML (rather than plain text).

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Information Store

File name	Version
Gapi32.dll	5.5.2620.0
Mdbmsg.dll	5.5.2620.0
Netif.dll	5.5.2620.0
Store.exe	5.5.2620.0

Component: Directory

File name	Version
Dsamain.exe	5.5.2600.0

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Additional query words: SMTP

Keywords : exc55 EXC55SP3Fix
Version : winnt:5.5
Platform : winnt
Issue type : kbbug