XCON: MTA Content Conversion Error

ID: Q232388

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

Exchange Server users might receive non-delivery reports (NDRs) with the diagnostic "content-syntax-error." In the event log, the event ID 210 "Content conversion error: Database server read failure" appears.

CAUSE

This behavior occurs if a recipient has more than 32 bytes in the Telephone Number field.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Message Transfer Agent (MTA)

File name	Version
Dbserver.sch	N/A
Dcprods.cat	N/A
Ems_rid.dll	5.5.2621.0
Emsmta.exe	5.5.2621.0
Info4log.cfg	N/A
Infoblog.cfg	N/A
Infodlog.cfg	N/A
Infollog.cfg	N/A
Infoplog.cfg	N/A
Infotlog.cfg	N/A
Mtacheck.exe	5.5.2621.0
Mtamsg.dll	5.5.2621.0
P2.xv2	N/A
X400om.dll	5.5.2621.0
X400omv1.dll	5.5.2621.0

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Additional query words: NDR

Keywords : exc55 EXC55SP3Fix
Version : winnt:5.5
Platform : winnt
Issue type : kbbug