XFOR: Notes Connector Event ID 1: DXANOTES Failed to Initialize

ID: Q233345

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

In Microsoft Exchange Server version 5.5, after you start the Exchange Connector for Lotus Notes service, Event ID 1 is constantly logged in the Event Viewer application log. Some of these events include the following description:

LME-NOTES-DXANOTES(020d)1 64002:error[Invalid configuration:failed to initialize notes directory exchange agent].

-or-

Default queue route of Q does not exist.

If directory synchronization between Exchange Server and Lotus Notes is configured, it does not work, but mail flow functions correctly.

CAUSE

The Q directory is missing for %Exchsrvr%\Connect\Exchconn.

RESOLUTION

Open Windows NT Explorer and create the directory %Exchsrvr%\Connect\Exchconn \Q.

As soon as you create the directory, the Exchange Connector for Lotus Notes service will automatically create the following Q subdirectories:

Archive
Badmif
Dxamex.in
DXAmex.out

Restart the Exchange Connector for Lotus Notes service, and the Application Log events should stop, and directory replication will resume.

Additional query words:

Keywords : exc55
Version : winnt:5.5
Platform : winnt
Issue type : kbprb