XFOR: OLE Attachments Are Replaced With <<...>> When Sent Through Internet Mail Service

ID: Q233353

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

Messages that are retrieved by Internet Mail clients such as Outlook Express and Netscape Navigator lose embedded OLE attachments that have been added by an Exchange Outlook client. The attachment has been replaced with <<...>>.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English version of this fix should have the following file attributes or later:

Component: Information Store

File name	Version
Store.exe	5.5.2651.7

The following files are available for download from the Microsoft Download Center. Click the file names below to download the files:

x86: Q248838engi.exe
Alpha: Q248838enga.exe

For more information about how to download files from the Microsoft Download Center, please visit the Download Center at the following Web address

http://www.microsoft.com/downloads/search.asp

and then click How to use the Microsoft Download Center.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.

MORE INFORMATION

With this new version of the information store, the <<...>> are replaced with a more descriptive place holder of <<... OLE Obj...>>.

Additional query words:

Keywords : exc55
Version : winnt:5.5
Platform : winnt
Issue type : kbbug