XCLN: Exchange 5.5 Upgrade CD Installation Problems

• Microsoft Exchange Server, versions 5.0, 5.5

SYMPTOMS

Microsoft Exchange Server Outlook Web Access (OWA) may be installed on a stand-alone Microsoft Internet Information Server computer, separate from Exchange Server. This is usually done to provide more performance for the OWA server. However, when you use the Exchange Server 5.5 Upgrade CD to install OWA on a new IIS server, Setup fails.

CAUSE

The Exchange Server 5.5 Upgrade CD will only upgrade components that are already in place. Since no prior Exchange Server components exist on a new IIS server, Setup has nothing to upgrade.

RESOLUTION

You might resolve this issue by doing one of the following:

• Run the Exchange Server 5.5 Upgrade CD on a stand-alone IIS computer with the Exchange Server 5.0 Active Server Page components already installed.



• Install the Exchange Server 5.0 ASP components on a stand-alone IIS 3.0 computer, then run the Exchange Server 5.5 Upgrade CD.



• Run the Exchange Server 5.5 Upgrade CD on an Exchange Server 5.0 computer that is already running the Exchange Server 5.0 ASP components.

MORE INFORMATION

For additional information, please see the following article in the Microsoft Knowledge Base:

Q180403 XADM: Error Message Trying to Install Exchange 5.5 Upgrade Only

Additional query words:

Keywords : exc5 exc55
Version : winnt:5.0,5.5
Platform : winnt
Issue type : kbhowto