XFOR: Canceling Notes/SNADS/PROFS/GroupWise Setup Results in Broken Connector

ID: Q234291

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

If you cancel the Setup program for the Microsoft Exchange Connector for GroupWise, Lotus Notes, SNADS, or PROFS before it has completed the installation, the only option is to uninstall the connector before reinstalling it again.

CAUSE

The Setup program may fail to overwrite a locked file or encounter other problems during Setup. In most cases, the Setup program will already have copied all the files over to the Exchconn directory before Setup is cancelled.

WORKAROUND

Run the Setup program again and uninstall the connector. Then run the Setup program to reinstall the connector.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.

MORE INFORMATION

If the Setup program does encounter a locked file problem, please refer to the following article in the Microsoft Knowledge Base:

Q234293 Setup Problems Encountered while Upgrading/Reinstalling GW/Notes/SNADS/PROFS Connectors

Additional query words:

Keywords : exc55
Version : winnt:5.5
Platform : winnt
Issue type : kbprb