XCLN: Error Message: Text Formatting Command Is Not Available

ID: Q235244

The information in this article applies to:

Microsoft Outlook Windows NT client, version 8.5
Microsoft Outlook Windows 95/98 client, version 8.5

SYMPTOMS

When you open a message in Outlook, the following error message may be displayed:

Text formatting command is not available. It may not be installed correctly. Please install Outlook again. An OLE registration error occurred. The program is not correctly installed. Run setup again for the program.

CAUSE

There is a problem with the installation of Microsoft Internet Explorer.

RESOLUTION

To resolve this problem, remove Internet Explorer and reinstall it. To remove Internet Explorer:

In Control Panel, double-click Add/Remove Programs.

Click the Install/Uninstall tab, and then click Microsoft Internet Explorer.

Click Add/Remove, and then follow the instructions to remove Internet Explorer.

For additional information about how to install Internet Explorer, click the article numbers below to view the articles in the Microsoft Knowledge Base:

Q170993 How to Install Internet Explorer 4 and Troubleshoot Setup Problems

Q218624 How to Install Internet Explorer 5 and Troubleshoot Setup Problems

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook 98.

Additional query words: OL98

Keywords :
Version : WINDOWS:8.5
Platform : WINDOWS
Issue type : kbbug