XFOR: Directory Synchronization With Verimation Memo 6.3 Doesn't Work

ID: Q235441

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

When you try to run directory synchronization (dirsync) between Exchange Server and SNADS Verimation MEMO 6.3, dirsync stops responding. The Job Control Language (JCL) job that is run on the host system abends.

One-way only dirsync, from Exchange Server to MEMO, does not work. The Exchange Server Recipient container is updated with MEMO recipient updates but MEMO does not contain the Exchange Server recipient addresses.

CAUSE

The JCL on the current Exchange Server Enterprise 5.5 CD host includes old PARMS (parameters) that are not supported in MEMO 6.3.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

File name	Version
Memo.dxa	5.5.2642

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

MORE INFORMATION

JCL files to create the Directory Exchange Agents on the MEMO host system are included on the Microsoft Exchange Server Enterprise 5.5 CD. They are to be copied over to the host system to be compiled. See the "Microsoft Exchange Server Connector for SNADS Directory Synchronization Component" document located in the ExchangeRoot\Connect\Exchconn\Doc\Snads.rft file on the connector server for complete details.

Additional query words:

Keywords : kbpolicy exc55 EXC55SP3Fix
Version : winnt:5.5
Platform : winnt
Issue type : kbbug