XCLN: Error Deploying Outlook 98 Using the ODK on Systems with Internet Explorer 5 or 4.0 Service Pack 2

ID: Q235668

The information in this article applies to:
  • Microsoft Outlook Windows 95/98 client, version 8.5
  • Microsoft Outlook Windows NT client, version 8.5
  • Microsoft Outlook 98 Deployment Kit
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you install Outlook 98 with the Outlook Deployment Kit (ODK) over a client that has Internet Explorer 5 installed, or Internet Explorer 4.0 Service Pack 2 (SP2) already installed with IEAK, the installation fails and the following error message is generated:

Setup could not verify the information needed for installation. Please make sure your system clock reflects the current time, and then run Setup again.
NOTE: If the ODK package is set to install in silent mode, no error message is displayed, and Setup simply exits.


CAUSE

This will occur if the following conditions are true:

  • Internet Explorer 5 is installed on your system.


    • - and -

  • You deploy Outlook 98 using the ODK.


    • - and -

  • Your binary cabinet (CAB) files have not been signed as explained in the ODK Documentation.


    • Branding.cab


    • Desktop.cab


    • Outlcif.cab


    • Setup.exe


    • Folderx.cab


    • Chlxxxx.cab


This problem can also been seen when Internet Explorer 4.0 SP2 is deployed using IEAK.

If your operating system is Windows 98 and you have been to the windowsupdate.microsoft.com Web site, it downloads the latest version of Wintrust.dll, which gives this error.


RESOLUTION

To resolve this issue, sign your Outlook 98 binary cabinet files:

  • Branding.cab


  • Desktop.cab


  • Outlcif.cab


  • Setup.exe


  • Folderx.cab


  • Chlxxxx.cab



WORKAROUND

To work around this issue, change the "Local Intranet Zone" security zone of Internet Explorer 5 or Internet Explorer 4.0 SP2 so that unsigned files can be executed. Here is the registry key you can import to make this change programmatically:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\1\1004
Set this RegDWord to 0 (Zero).

Here is the explanation for the registry key value:
dword:00000000 : Enabling Unsigned Files download
dword:00000003 : Disabling Unsigned Files download
dword:00000001 : Prompting for Unsigned Files download
You can also rename Wintrust.dll, install Outlook 98 using the ODK, and rename the Wintrust.dll back.


MORE INFORMATION

For additional information, please see the following article in the Microsoft Knowledge Base:

Q182569 Description of Internet Explorer Security Zones Registry Entries
NOTE: Do not misinterpret this article as providing a way to deploy Outlook 98 to computers that have already been upgraded to Internet Explorer 5. This article is meant to guide a user experiencing the behavior described in this article and not as a workaround for deploying Outlook 98 by means of the the ODK to computers that already have Internet Explorer 5 installed.

Additional query words:

Keywords : kbsetup
Version : WINDOWS:8.5,98
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: October 7, 1999
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