XFOR: The To Field is Empty if a User Sends Mail with AT Command from the OV/VM

ID: Q236335

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

When an OV/VM user sends a message with the AT or CT command in the message body to an Exchange Server recipient by means of the Microsoft PROFS Connector, the message has an empty To field if the AT command is used and an empty Cc field if the CT command is used.

CAUSE

The display name used with the AT and CT commands does not have a valid PROFS address; this causes the Microsoft PROFS Connector to discard the display name.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Microsoft PROFS Connector

File name	Version
Lsvmhc.dll	5.5.2630.0
Lsdiamex.exe	5.5.2630.0
Lsvmdia.exe	5.5.2630.0
Lsdiavm.exe	5.5.2630.0
Xfmload.exe	5.5.2630.0

And add the following entry in the [LME-PROFS] section of the Exchconn.ini file:


PROFS_DummyAddr = Node(Addr)

The Node and Addr need to comply the PROFS address format, that is no more than eight characters.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Additional query words:

Keywords : exc55 EXC55SP3Fix
Version : winnt:5.5
Platform : winnt
Issue type : kbbug