XWEB: Current Password is About to Expire in 0 Days Message Using OWA

ID: Q236909

The information in this article applies to:
  • Microsoft Outlook Web Access, version 5.5 Service Packs 1, 2

SYMPTOMS

When you log on to an Exchange Server 5.5 computer using the Outlook Web Access (OWA) client, you may receive the following error message:

Your current password is about to expire in 0 days.


CAUSE

This can be caused by a corrupted or invalid IUSR_computername account.


RESOLUTION

This problem can be resolved by doing one of the following:

  • Change the password. You need to change the password for the IUSR_computername account in User Manager for Domains, and then re-type this new password in all the locations that reference this account and password.


    • -or-

  • Create a new account to be used in place of the existing account, IUSR_computername. You need to create an account that has all of the same rights and permissions, and that is part of the same groups as the existing account. Then you need to make sure that all other references are updated with the new account information.


Check the following locations after you change a password or create a new account using User Manager for Domains:
  • Internet Information Server (IIS)


    1. Start the Internet Service Manager.


    2. Open the properties of the server in question, under the tree for Internet Information Server.


    3. Click the Edit button in the Master Properties section.


    4. Click the Directory Security tab.


    5. Click the Edit button in the Anonymous Access and Authentication Control section.


    6. Click the Edit button for Allow Anonymous Access.


    7. Update the user account and password.

      NOTE: You may have to clear the Enable Automatic Password Synchronization check box to update the password. If you do this, make sure to re-enable it before existing the dialog box.


    8. Click OK four times to exit out of all dialog boxes.


  • Exchange Server


    1. Start the Exchange Server Administrator program.


    2. From the Configuration container, open the properties for DS Site Configuration.


    3. On the General tab, update the user account and password.


    4. Click OK.


Additional query words:

Keywords :
Version : WINDOWS:5.5
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: July 30, 1999
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