XFOR: Subject Prefix "Re:" Changes in CCMC

• Microsoft Exchange Server, version 5.5

SUMMARY

If the post office language of the Microsoft Exchange Connector for Lotus cc:Mail (CCMC) is set to Japanese, when a cc:Mail user using an English cc:Mail client replies to a message sent by an Exchange Server user, the Subject prefix "Re:" is changed to a Japanese character.

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This behavior is by design. The CCMC has no way of knowing what language the client is using. It only knows the language of the cc:Mail post office. So if the cc:Mail post office is Japanese, the CCMC should replace "Re:" with the appropriate Japanese character.

This scenario does not only occur on a Japanese post office, but also on other language versions. The prefix is replaced with a character of or term from that language. Even with an English CCMC, any subject with prefix "Re:" is changed to be "RE:".

In addition, the CCMC uses the language that you select on the Post Office tab for all the status messages.

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Steps to Reproduce the Problem

1. Install a Japanese cc:Mail post office.



2. Install a computer running Windows NT Server 4.0 SP4 with the Japanese Language Pack.



3. Set up an Exchange Server 5.5 Service Pack 2 computer with the CCMC and add the Japanese locale.



4. Configure the CCMC to connect to the Japanese cc:Mail post office, and set the post office language of the CCMC to Japanese.



5. Log on to Exchange Server and send a test message to a cc:Mail user, "ccuser1", with a subject of "Test Message".



6. Use English cc:Mail client to log on to the cc:Mail post office as "ccuser1" and reply to the test message. The subject becomes "Re: Test Message".



7. Log on to Exchange Server again. The subject of the reply message is "?:Test Message". Using the Japanese client, you find the "Re" is replaced with a Japanese character.

LPWSTR CCCtoEMS::pwszSubject( IN CCMailMessage *pccmm )

// If this is a reply or a reply to a reply set up the subject and
// normalized subject to ensure correct sort order on Exchange Make
// sure that if it talks and walks like a duck that it is a duck
// the format we're looking for is "Re[n]: Subject"
......
// reset the subject and set up the NormalizedSubject
     m_pwszNormalizedSubject	= WszDup (pwszPrefixEnd + 1);
     m_pwszSubject = CCMC_NEW WCHAR [wcslen(g_rgpwsz[EXCHANGE_REPLY_PREFIX]) 
        + wcslen (m_pwszNormalizedSubject) + 1];
     wsprintf (m_pwszSubject, L"%s%s", g_rgpwsz[EXCHANGE_REPLY_PREFIX],
        m_pwszNormalizedSubject);  
     pccmm->hrSetSubject( m_pwszSubject ); 

Additional query words:

Keywords : exc55
Version : winnt:5.5
Platform : winnt
Issue type : kbinfo