XADM: Cyrillic Characters in TNEF Not Converted Properly

• Microsoft Exchange Server, version 5.5

SYMPTOMS

When you create a message using the Cyrillic (KOI8-R) character set, and then send the message through a Microsoft Exchange Server computer that is configured to use transport-neutral encapsulation format (TNEF), the Cyrillic characters may not be displayed correctly when you view the message in an e-mail client. This applies to Cyrillic characters included in the Subject field, the message body, or attachment file names.

CAUSE

This problem occurs when the TNEF properties are encoded using the Internet code page instead of the Windows code page.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, please see the following article in the Microsoft Knowledge Base:

Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Additional query words: cpid

Keywords : exc55 EXC55SP3Fix
Version : winnt:5.5
Platform : winnt
Issue type : kbbug