XCLN: Out of Office Assistant is Missing from Tools Menu

ID: Q238280

The information in this article applies to:
  • Microsoft Outlook, versions 2000, 97, 98
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

In Microsoft Outlook, the Out of Office Assistant may not appear on the Tools menu.


CAUSE

The Exchange Server Extensions Commands Add-In may not be enabled, may not have been installed, or the registry key necessary to load the Exchange Server Extensions may not have been created during installation.


RESOLUTION

To resolve this problem:

  1. On the Tools menu, click Options, click Other, click Advanced Options, and click Add In Manager.


  2. If Exchange Extensions Commands appears in the list of add-ins, click to select it.


  3. If Exchange Extensions Commands is not on the list, click Install. From the list of add-ins that appears, double-click Emsuix.ecf.


  4. Click OK three times to exit out of the Options pages.


  5. Exit and log off.


  6. Start Outlook and check to see if the Out of Office Assistant appears in the Tools menu.


If it did not install, the you need to make following registry modification for the Out of Office Assistant extension to be available in Outlook.

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).
  1. Start Registry Editor (Regedt32.exe).


  2. Locate the following key in the registry:


    3. HKEY_LOCAL_MACHINE/SOFTWARE/MICROSOFT/EXCHANGE/CLIENT/EXTENSIONS
  3. On the Edit menu, click Add Value, and then add the following registry value:


    4. Value Name: Exchange Extensions
    Data Type: REG_SZ
    Value: 4.0;emsuix32.dll;7;011111111111110;1111011100
  4. Quit Registry Editor.



You can also export this key from another system that is working.

Additional query words:

Keywords :
Version : WINDOWS:2000,97,98
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: September 3, 1999
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