XWEB: OWA Current Password Is About to Expire in 0 Days Message After Installing Service Pack 3

ID: Q238444

The information in this article applies to:

Microsoft Outlook Web Access, version 5.5 Service Packs 1, 2

SYMPTOMS

If you use the Outlook Web Access (OWA) client to access your mailbox, you may receive the following error message:

Your current password is about to expire in 0 days.

This problem occurs after you upgrade Microsoft Exchange Server version 5.5 to Service Pack 3.

CAUSE

This problem occurs if a user is logged on to OWA from a client computer when you upgrade the Exchange Server computer to Service Pack 3.

RESOLUTION

Reset the password in User Manager for any users experiencing this problem. This problem only occurs for users who were logged on at the time the Service Pack 3 upgrade was applied to the Exchange Server computer.

You can also edit the Constant.inc file, located in the Exchsrvr\WebData\language folder. In the line that reads "fEnablePasswordMenu = true," change "true" to "false" to disable the error message.

MORE INFORMATION

For additional information about this error message, please click the article number below to view the article in the Microsoft Knowledge Base:

Q236909 XWEB: Current Password is About to Expire in 0 Days Message Using OWA

Additional query words:

Keywords :
Version : WINDOWS:5.5
Platform : WINDOWS
Issue type : kbprb