XCON: Exchange Notes Connector May Stop Responding with Bad SMTP Address

• Microsoft Exchange Server, version 5.5

SYMPTOMS

The Microsoft Exchange Lotus Notes Connector may stop responding (hang) when a message comes in from Lotus Notes if a colon (:) is at the beginning of the address list. The connector hangs indefinitely until the message is removed; it does not shut down or generate an error. The connector continually attempts to process the message, causing mail to back up in the queue.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.

Additional query words:

Keywords : exc55
Version : winnt:5.5
Platform : winnt
Issue type : kbbug