XFOR: Not All Messages Are Migrated from a Lotus cc:Mail DB8 Post Office and 1032 Events Are Produced

• Microsoft Exchange Server, version 5.5

SYMPTOMS

When you migrate users from a Lotus cc:Mail DB8 Post Office, the following error message may appear in the Windows Event Viewer application log:

Event ID: 1032
Source: MsExchangeMig
Type: Error
Description: Error reading Export file 'C:\TEMP\filename' within the 'message contents' processing. Account 'account name' did not migrate successfully.

CAUSE

The Migration wizard is unable to read an attachment file from the exported user's messages.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.

Additional query words:

Keywords : exc55
Version : winnt:5.5
Platform : winnt
Issue type : kbbug