XFOR: Migration Wizard for Lotus Notes May Stop Responding

• Microsoft Exchange Server, version 5.5
  on the following platforms: x86

SYMPTOMS

The Microsoft Exchange Migration Wizard for Lotus Notes may not work after entering the path to the Notes.ini file, the Lotus Notes user ID, and password. The Migration Wizard may generate an Application Exception.

CAUSE

There are two potential causes for this issue:

A. The Notes folder is not in the system path.

B. There may be multiple copies of the Nnotes.dll file.

RESOLUTION

Resolution to Cause A

To Add the Notes Folder to the System Path on a Computer Running Windows NT Server 4.0

1. Open the System Control Panel. Click the Environment tab.



2. Select the Path variable in the System Variables window.



3. Add the path to the Notes folder in the Value field. For example, if the path to the Notes folder is "C:\Notes" (without the quotation marks), add the following to the end of the path in the Value field:


;C:\Notes

To Add the Notes Folder to the System Path on a Windows 2000 Server

1. Open the System Control Panel. Click the Advanced tab, then click the Environment Variables button.



2. Select the Path entry in the System Variables window, and click the Edit button.



3. Add the path to the Notes folder in the Value field. For example, if the path to the Notes folder is "C:\Notes" (without the quotation marks), then add the following to the end of the path in the Value field:


;C:\Notes

Resolution to Cause B

Additional query words: notes client dr. watson quincy

Keywords : exc55
Version : winnt:5.5
Platform : winnt
Issue type : kbprb