XFOR: Lotus Notes Configuration Utility Does Not Finish and Save

• Microsoft Exchange Server, versions 5.0, 5.5

SYMPTOMS

You can make configuration changes to the Exchange Notes Connector in the Lotus Notes Configuration utility, but when you reopen the utility, your changes have not been saved. You may also get a message when you change the source or target Address Book that says "Database Object is invalid" if the Exchange Server service account is not a member of the Local Administrators group.

RESOLUTION

Add the Exchange Server service account to the Local Administrators group; this allows the Lotus Notes Connector Configuration to finish and save any changes.

MORE INFORMATION

Log files may have entries similar to the following.

1999/08/20 13:46:24-         CONTROL-SERVICE(01de) 1 02002:Error {WIN32:5(Access is denied.)}: Could not create connection 1 for \\.\pipe\lsi\control
 >> rcspipe(1111)
1999/08/20 13:46:24-         CONTROL-SERVICE(01de) 1 02013:Error {I/O error has occurred}: System resources used by the Remote Connection Server \\.\pipe\lsi\control could not be created
 >> rcspipe(362)
1999/08/20 13:46:24-         CONTROL-SERVICE(01de) 1 10200:Error {I/O error has occurred}: Unable to create RCServer object
 >> uimgr(475)
1999/08/20 13:46:24-         CONTROL-SERVICE(01de) 1 10001:Error {I/O error has occurred}: Could not initialize Controller
 >> lsmain(680)
1999/08/20 13:46:24-         CONTROL-SERVICE(01de) 1 00511:Error {I/O error has occurred}: The application failed while processing.
 >> stdserv(1198) 
1999/08/20 13:46:24-         CONTROL-SERVICE(01de) 3 00505:CONTROL-SERVICE is ending, last return code was {I/O error has occurred}
 >> stdserv(1257) 
1999/08/20 13:46:24-         CONTROL-SERVICE(01de) 1 08230:The Microsoft Exchange Connectivity Controller service has stopped
 >> stdserv(1261) 

Additional query words:

Keywords : exc5 exc55
Version : winnt:5.0,5.5
Platform : winnt
Issue type : kbprb