XCLN: Exmerge Loses Free/Busy Information for Existing Appointments

• Microsoft Exchange Server, versions 5.5, 5.5 SP1, 5.5 SP2
  on the following platforms: Alpha, x86
• Microsoft Outlook, versions 2000, 97, 98

SYMPTOMS

When you use Exmerge to export or import a mailbox, it may lose the current free and busy information for existing appointments. All new appointments show the free and busy time correctly.

RESOLUTION

To resolve this issue, you need to log on to the mailbox with a Microsoft Outlook client by using the /cleanfreebusy switch. This re-establishes all free and busy information for appointments listed in the mailbox calendar.

WORKAROUND

To work around this issue, after you run Exmerge to import the data:

1. Create an Outlook profile for the mailbox.



2. At a command prompt, change to the directory where Outlook.exe file is located, and type: outlook.exe /cleanfreebusy.



3. Log on to the mailbox as you normally would, and confirm that the free and busy information is correctly displayed by attempting to schedule a meeting at a date and time that already has an existing appointment in the calendar. When you view Attendee Availability, the time is shown as busy instead of free.

MORE INFORMATION

For additional information on command-line switches for Outlook, click the article number below to view the article in the Microsoft Knowledge Base:

Q193282 OL2000: How to Use Command-Line Switches

Additional query words: free busy server

Keywords : exc55 exc55sp1 exc55sp2
Version : WINDOWS:2000,97,98; winnt:5.5,5.5 SP1,5.5 SP2
Platform : WINDOWS winnt
Issue type : kbprb