XCLN: Outlook for Macintosh Cannot Access Web Services Using Secure Sockets Layer

ID: Q241436

The information in this article applies to:

Microsoft Outlook for Macintosh, Exchange Server Edition, versions 8.0, 8.1, 8.2

SYMPTOMS

You configure the Outlook Web Services Location with a Secure Sockets Layer (SSL) address, which has the prefix https. When you attempt to access Web forms at the Web services location, you received an error message:

HTTP Error 404 URL Not Found

When you verify the Uniform Resource Locator (URL) in the Web Services Location box, you see that Outlook has prepended "http:" to the URL, which renders it invalid.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Exchange 5.5 Service Pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English version of this fix should have the following file attributes or later:


   Version
   -------
   8.2.1

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: webforms

Keywords :
Version : MACINTOSH:8.0,8.1,8.2
Platform : MACINTOSH
Issue type : kbbug