XFOR: Misdirection of E-mail May Occur Under High Load

ID: Q241502

The information in this article applies to:

Microsoft Exchange Server, versions 5.5, 5.5 SP1, 5.5 SP2, 5.5 SP3

SYMPTOMS

E-mail sent to the Internet (SMTP mail) is accidentally sent to the wrong recipient.

CAUSE

Under certain high-load situations VirusWall may mishandle an SMTP "reset" command resulting in a misdirected e-mail message.

RESOLUTION

To resolve this problem, update to the Trend Micro InterScan patch version 3.23. The latest InterScan patches can be obtained from the Trend Micro Web site:

http://www.antivirus.com/products/isvw/updates_patches.htm

STATUS

Trend Micro has confirmed this to be a problem in the InterScan VirusWall product. Trend Micro has proactively placed an update patch that corrects this problem on its Web site for customers to download.

MORE INFORMATION

For more information on how you can guard yourself from viruses by using the Trend Micro InterScan VirusWall, please visit the following site:

http://www.antivirus.com/products/isvw/default.htm

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.
The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:

Keywords : exc55 exc55sp1 exc55sp2 exc55sp3
Version : winnt:5.5,5.5 SP1,5.5 SP2,5.5 SP3
Platform : winnt
Issue type : kbbug