XFOR: Microsoft Exchange Connector for Novell GroupWise Event 6067

• Microsoft Exchange Server, version 5.5 SP3

SYMPTOMS

If the Microsoft Exchange Connector for Novell GroupWise (Exchange Server version 5.5 Service Pack 3 or Web 4 version) attempts to access a file that is locked, the Exchange Connector for Novell GroupWise logs an event 6067 error in the application event log.

CAUSE

The Exchange Server computer attempts to open the file every 200 milliseconds, but the file is locked by the NetWare server, which returns a File Lock Fail packet to the Exchange Server computer. The NetWare server locks the file because it is still writing to the file. During this time, the Exchange Server computer logs the error in the Microsoft Windows NT Event Viewer. Eventually, the Exchange Server computer is able to open the file and does a burst read of it.

RESOLUTION

Even though this error is logged, the Exchange Connector for Novell GroupWise still works. Ignore the error unless another process (for example, a virus scan, backup agent, or another connector) may be holding the file. This problem is common during the transfer of directory synchronization files, but may also occur with calendar information, as well as with large attachments.

Additional query words: 6066 6062

Keywords : exc55sp3
Version : winnt:5.5 SP3
Platform : winnt
Issue type : kbprb