XCLN: Moderators don't receive new items posted by some users

• Microsoft Exchange Windows 3.x client, versions 4.0, 5.0
• Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0
• Microsoft Exchange Windows NT client, versions 4.0, 5.0
• Microsoft Outlook for Windows 3.x, Exchange Server Edition, version 8.0
• Microsoft Outlook, versions 2000, 98

SYMPTOMS

Moderators don't receive new items from some users when posted to a moderated public folder.

CAUSE

The sensitivity of the new items is set to Private. When users post items to a moderated public folder, the new items will be forwarded to moderators for review. Since items marked Private can not be forwarded, moderators do not receive the posted items, but users still receive a response.

RESOLUTION

Change the posted items' sensitivity to Normal.

MORE INFORMATION

With diagnostic logging set to Maximum on "rules" in the properties of <Exchange Server Name>/Diagnostic Logging/MSExchangeIS/Public, the following event is logged:

Event ID: 1066
Source: MSExchangeIS Public
Category: Rules
Description:
Action 0 in rule ID # was canceled. The forward rule will not be triggered on messages with Sensitivity set to Private.

For additional information on how to set up moderated public folders, click the article number below to view the article in the Microsoft Knowledge Base:

Q182904 How to Set Up a Moderated Public Folder

Additional query words:

Keywords : exc4 exc5 exc55
Version : WINDOWS:2000,4.0,5.0,8.0,98
Platform : WINDOWS
Issue type : kbinfo