XADM: Error Message: The Key Management Server Is Unable to Operate

ID: Q242466

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

When you attempt to change an Exchange Server 5.5 Key Management Server (KM Server) to issue X.509V3 certificates, you may receive the following error message:

The Key Management Server is unable to operate with the Certificate Server because of version incompatibilities. ID no: C1031DAD

In the application event log, the following error event is logged:

Event ID: 5072
Source: MSExchangeKMS
Description:

Certificate Server is version 5.01.1671.100, KMS requires CS version 5.01.1671.200

RESOLUTION

Install the Certificate Server Update. For additional information about this update, click the article number below to view the article in the Microsoft Knowledge Base:

Q184695 Readme Notes for Certificate Server Update

MORE INFORMATION

For additional information about installing KM Server to use X.509V3 certificates, click the article number below to view the article in the Microsoft Knowledge Base:

Q192044 XADM: Setting Up X509v3 Certificates on Exchange 5.5 SP1 KMS with Local Certificate Server

Additional query words:

Keywords : exc55
Version : winnt:5.5
Platform : winnt
Issue type : kbprb