XGEN: Rules May No Longer Work After MIMEsweeper for Exchange Server Is Installed

ID: Q243425

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

If you use the MIMEsweeper for Exchange Server, the Inbox Assistant and Out of Office Assistant rules may no longer work. The New Mail Notification dialog box may also stop responding.

CAUSE

MIMEsweeper intercepts incoming mail before it reaches your Inbox. A side effect of this is that any rules defined for new mail in the Inbox Assistant or Out of Office Assistant are not executed.

RESOLUTION

Please contact MIMEsweeper for procedures to address this issue.

You can reach MIMEsweeper support by e-mail at support@us.mimesweeper.com, or by phone by calling 425-889-4724. MIMEsweeper information is also available at the following Web site:

http://www.mimesweeper.com

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

MORE INFORMATION

For additional information about this product, click the article number below to view the article in the Microsoft Knowledge Base:

Q224557 XADM: MIMEsweeper for Exchange Server Hides New E-mail if Service is Stopped

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: Anti Virus Real time Scan Rules Wizard

Keywords : exc55
Version : winnt:5.5
Platform : winnt
Issue type : kbprb