XCON: Internet Mail Service Message Size Restriction Is Not Correctly Displayed

• Microsoft Exchange Server, version 5.5 SP3

SYMPTOMS

In the Microsoft Exchange Server Administrator program, you can set message size limits for mail processed by the Internet Mail Service. After you apply Exchange Server Service Pack 3, the Administrator program may display an incorrect message size. This is only a problem with displaying the correct size; the correct size is actually used by the Internet Mail Service for message size restrictions.

CAUSE

The Administrator program is incorrectly multiplying the message size limit value by 102.4. This issue only affects the value reflected in the Administrator program.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.

MORE INFORMATION

To reproduce this behavior in the Administrator program:

1. On the Internet Mail tab of the Internet Mail Service, click the E-Mail Domain button next to Specify by E-Mail Domain.



2. Add a domain or edit an existing domain.



3. Specify a value in the Maximum size field.



4. Click OK to quit the Internet Mail Service configuration.



5. Open the Internet Mail Service configuration again, and note the Maximum size field. The value that you entered before is multiplied by 102.4. For example, if you entered 2000 before, the value appears as 204800.

Additional query words:

Keywords : exc55sp3
Version : winnt:5.5 SP3
Platform : winnt
Issue type : kbbug