XCLN: Outlook 2000 Upgrade Error Message: Unable to Switch to MS Schedule+ as Primary Calendar

ID: Q244668

The information in this article applies to:

Microsoft Outlook 2000

SYMPTOMS

When you install Outlook 2000 on a computer that does not have Microsoft Schedule+ already installed on it, you may receive the following error message:

Unable to Switch to Microsoft Schedule+ as your primary calendar.

CAUSE

When you install Outlook 2000 with the Terminal Server transform file (MST), all of the files necessary to use Schedule+ are not installed. The installation expects that Schedule+ should already be installed.

RESOLUTION

To resolve this problem, use either of the following methods:

Method A

Install the following files into the Program Files\Microsoft Office\Office\1033 folder:

Can32.cfg
Req32.cfg
Rpn32.cfg
Rpp32.cfg
Rpt32.cfg
Mcs.ico
Mc.ico
Mrs.ico
Mr.ico
Mrns.ico
Mrn.ico
Mrps.ico
Mrp.ico
Mrts.ico
Mrt.ico

You can get these files from another computer that is running Schedule+ 7.5 on the same operating system, or from the distribution CD for Microsoft Exchange Client 5.0 Service Pack 2.

Method B

Install Schedule+ and Exchange Client 5.0 before you install Outlook 2000.

Additional query words:

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb