XIMS: Addresses Rerouted to IPv4 Literals Result in NDRs

• Microsoft Exchange Server, version 5.5

SYMPTOMS

If you configure the Routing tab in the properties for the Internet Mail Service so that messages addressed to a fully qualified domain name (FQDN) are rerouted to an Internet Protocol version 4 (IPv4) literal, and then messages are sent through the connector, the Internet Mail Service may randomly generate non-delivery reports (NDRs). This problem is most likely to occur when heavy message traffic is generated by numerous e-mail clients.

CAUSE

This problem occurs because the Internet Mail Service modifies an entry in the routing table.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.

Additional query words:

Keywords : exc55
Version : winnt:5.5
Platform : winnt
Issue type : kbbug