XADM: Containers of Other Replicated Sites Are Displayed in Policies Tab in Mailbox Manager Program

• Microsoft Exchange Server, version 5.5

SYMPTOMS

Containers from multiple sites are displayed in the Policies tab of the Mailbox Manager program if the sites have names with identical first characters. For example, if you have sites that are named Redmond and Redmond1 and you install the Mailbox Manager program in the Redmond site, containers from both sites are displayed in the Policies tab.

CAUSE

To display all of the containers in the Exchange Server Administrator program, the Distinguished Names (DN) of all the containers are compared to the current site DN name so that only the containers that belong to that site are displayed. There is a problem in performing the comparison.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

WORKAROUND

Install the Mailbox Manager program in the site that has more characters in its site name.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.

Additional query words: mblean policies

Keywords : exc55
Version : winnt:5.5
Platform : winnt
Issue type : kbbug