XCLN: The Originator Does Not Have Permission to Submit Message

ID: Q246274


The information in this article applies to:
  • Microsoft Exchange Server, version 5.0


SYMPTOMS

When you send an e-mail message through a Microsoft Exchange or Microsoft Outlook client of Microsoft Exchange Server 5.0, you may receive the following non-delivery report (NDR) even though the Delivery Restrictions-Accept From list correctly lists your mailbox:

Your message did not reach some or all of the intended recipients.
Subject: test
Sent: 9/30/99 1:01:20 PM

The following recipient(s) could not be reached:
Doe, Jane on 9/30/99 1:01:22 PM

The originator does not have permission to submit message MSEXCH:MSExchangeIS:Machine200:ServerName
Such NDRs may appear randomly, originating from the information store, from the Internet Mail Service, or from other Microsoft Exchange Server components.


CAUSE

If the intended destination of the message is a .pst file instead of an inbox, this behavior can occur when the .pst file is corrupted.


RESOLUTION

To resolve this problem, at the client, reconfigure the account to deliver mail to an Inbox instead of a personal folder. You can also run the Inbox Repair tool to attempt to fix the .pst file.

Additional query words: corruption

Keywords :
Version : winnt:5.0
Platform : winnt
Issue type : kbprb


Last Reviewed: November 20, 1999
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