XADM: Unable to Restore Exchange Server 5.5 Using Seagate BackupExec

ID: Q246277

The information in this article applies to:

Microsoft Exchange Server, version 5.5

SYMPTOMS

When you try to use Seagate BackupExec version 6.11 or 7.0 to restore Microsoft Exchange Server 5.5 from a tape backup, the operation may not succeed and you may receive one or more of the following error messages:

Error 4294965485: JET_errFileNotFound

Error 4294966746: JET_errDatabaseInconsistent

Error 3355443730 (which indicates log corruption)

RESOLUTION

To resolve this behavior, contact Seagate Technology, Inc., for the latest fixes for the BackupExec program.

WORKAROUND

To work around this behavior, use the NTBackup utility to restore Exchange Server. Before beginning the process, you must catalog the tape.

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:

Keywords :
Version : winnt:5.5
Platform : winnt
Issue type : kbprb